Coronavirus (Covid-19)

The theatre is temporarily closed from March 2020.

After the national lockdown, Warwickshire will return to being in Tier 1 restrictions.

Please note that you may now only be seated with other members of your household or support bubble.

At the Bridge House Theatre, the safety of our audiences and staff members remains our top priority. We are constantly reviewing government guidance and aim to reopen as soon as it is safe for us to do so.

Find out what safety measures we have put in place below. If you have any questions or concerns that are not covered here you can email a member of our Box Office team via boxoffice@bridgehousetheatre.co.uk.

We look forward to welcoming you back to the Bridge House Theatre.


FAQs

How can I get to the theatre?

Where possible, please consider walking or cycling for at least part of your journey. If you are using public transport be sure to check your route as it may have changed in light of Covid-19.

We will be opening the auditorium earlier, and allowing entry through specific doors depending on your seat number. Please follow signage from the car park for more information. For some performances, you may be given a specific arrival time when purchasing your tickets.

Please arrive at the venue at least 30 minutes before the event to allow for additional checks.

How will my ticket work?

Since our closure, we have switched to online bookings only, so that we can monitor audience numbers. If you have any access needs, please don't hesitate to email boxoffice@bridgehousetheatre.co.uk and we will assist you with your booking.

You will need to either print your tickets at home, or display them on your mobile phone. If you are unable to display your eTicket and cannot print a copy out, please let us know ahead of time.

Your details will be passed on to NHS Test and Trace in case of an outbreak, and we ask that everyone attending checks in using the QR codes on display at the entrance to the building.

We have removed a large number of seats from sale to allow for effective social distancing. Currently, tickets are sold in groups of 2 with 2m spacing around them. We ask that visitors sit in the specific seats they have booked.

What happens if I feel ill and I can't use my tickets?

In order to protect others, do not attend the venue if you:

  • believe you may be infected with COVID-19
  • have experienced symptoms in the last 14 days
  • have been in close proximity to anyone who has experienced symptoms in the last 14 days
  • have arrived in England in the last 14 days and are not covered by the exemption rules relating to self-isolation
  • have been instructed to self-isolate.

If any of the above circumstances apply and you cannot attend please contact Box Office ahead of the event via boxoffice@bridgehousetheatre.co.uk and we will refund the face value of your tickets.

Will I need to wear a face covering?

Face coverings must be worn at all times when visiting the Bridge House Theatre, unless you are seated while eating or drinking. Face coverings must be worn during the performance. You do not have to wear a face covering if:

  • you have a physical or mental illness or impairment, or a disability that means you cannot put on, wear or remove a face covering
  • putting on, wearing or removing a face covering would cause you severe distress

To find about more about face covering exemptions and to download an exemption card you can visit the government website here.

What should I bring with me?

We ask that you keep your personal belongings to a minimum when visiting the theatre.

Will I need to have my temperature checked?

We may be taking temperature checks at certain events – please refer to the show’s page on our website for more details.

If temperature checks are in place and we assess that your temperature is 37.8C or higher, you and those who were to be part of your fixed group of tickets will not be allowed to enter the venue and the face value of your tickets can be refunded.

What are the social distancing rules?

You will need to maintain a distance of 2 metres from all other people throughout the building. Seating in our auditoria is distanced by a minimum of 1 metre.

Whilst the capacity in our auditoria has been greatly reduced, you may need to pass someone to take your seat. Please limit any risk by keeping your mask on and turning away as you pass.

What other safety measures are in place?

To help keep you safe the venue will be thoroughly cleaned throughout the day, including before and after all performances. This will include the disinfecting of public areas including toilets, floors, doors and furniture.

Front of House staff and cleaners will follow safety guidelines which include wearing face coverings and gloves as appropriate.

Hand sanitising stations have been set up for your use. We ask that you sanitise your hands upon entering and exiting the building.

Air handling will be switched on and used in our auditoria. Our air handling uses a fresh air and extracted air system. Some of this extracted air will be mixed with fresh air and returned to the theatre space. This increases the fresh air ventilation rate.

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The Bridge House Theatre
Warwick School
Myton Road
Warwick
CV34 6PP

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