Box Office

Our Box Office is based inside the Bridge House Theatre with the following opening times:

Monday – Friday: 1.00pm – 5.45pm and on performance evenings from an hour before the published start time.

 


How to Pay

We accept cash, credit/debitcard, cheques and postal orders. There is no booking fee for tickets purchased in person at the box office or over the phone. A £2.50 booking fee is levied on all bookings made online. This is a one fee per booking, not per ticket.

Resales and Refunds

Tickets are non-refundable and will become void if re-sold.

Strictly subject to availability, we may be able to exchange tickets for another performance of the same production provided we are given 24 hours’ notice before the performance. There is a £2 exchange fee for this service.

If an event has sold out we are happy to try and re-sell your tickets once we have sold all of our own available tickets, including any last minute holds we may have. Please note that we cannot guarantee the re-sale of your tickets.

Tickets cannot be refunded unless a performance is cancelled. In the event of a cancelled performance, patrons will first be offered the opportunity to exchange tickets for another performance; if there are no alternative tickets or if the patron is not able to attend an alternative performance the full purchase cost of the ticket will be refunded via the original payment method.

Postal Charges

Tickets can be posted to you for a charge of £1. However, all tickets can be held at the Box Office for collection for no charge.

Infant in Arms

Children aged 18 months and under may sit on a parent or guardian’s lap for most shows free of charge. More details are available from the Box Office.

Disabled Patrons & Wheelchair Users

Companions come free on selected shows. Please check with the Box Office for our discount prices.

Featured Productions

 


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